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RideDirect

Workers compensation transport · St Marys

Workers comp transport in St Marys. Billed to the claim, not the worker.

RideDirect gets injured workers across St Marys and the outer west to the medical, rehab and independent medical examination (IME) appointments their claim depends on — door to door, on time, with a carer if they need one.

Billed direct to the workers-comp insurer against the claim number, so the worker is never out of pocket. Wheelchair access on request, Western Sydney–wide, 24/7.

Who it’s for

A workplace injury, handled like the claim.

This is transport for an injured worker in St Marys — getting to the treating GP, a specialist, physiotherapy or rehab, and any independent medical examination the insurer asks for. In NSW the workers-compensation scheme is regulated by SIRA, with Nominal Insurer claims administered through icare, and the trip is booked and billed against the worker’s claim number.

The worker rides; the workers-comp insurer is billed. We capture the claim number at booking and carry it through to the invoice, so nobody is out of pocket and there are no cab charges or reimbursement forms to lodge. Case managers and rehab providers can book on the worker’s behalf and reconcile every trip against the file.

What the trip covers

More than a lift. Door to door, every trip.

  • Door-to-door assistance — collected at the door, walked to the vehicle, and helped to the entrance at the other end. Not a kerbside drop.
  • Wheelchair-accessible vehicles on request, with mobility aids secured by trained drivers — not improvised with a seatbelt.
  • A carer, support worker or family member travels with the injured worker at no extra cost.
  • Timed to the appointment, with buffer built in so the worker arrives on time for treatment, rehab or an independent medical examination (IME).
  • The claim number captured at booking and carried through to the invoice, so the insurer can match the trip to the file.

Around St Marys

An industrial town, between two hospitals.

St Marys sits in the outer west, between Nepean and Mount Druitt hospitals. It has long been one of the outer west’s industrial towns — warehousing, logistics, transport yards and manufacturing sheds fill its business estates — so a lot of these claims start with a workplace injury: a strain, a fall, a machinery or manual-handling incident on the floor.

From there the appointments spread out. Many worker-comp trips run to Nepean Hospital at Kingswood for imaging, outpatient clinics or a specialist review, while others go to Mount Druitt Hospital or to physio and rehab rooms around the St Marys and Penrith CBDs. Drivers know the local roads and build in buffer for parking and hospital entrances, so an injured worker arrives ready to be seen rather than rushing in late.

Book workers comp transport in St Marys.

Injured workers to medical, rehab and IME appointments across St Marys and the outer west — door to door, billed direct to the insurer with the claim number on every trip. Book online, or call a Sydney coordinator Mon–Fri 8am–5pm.