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RideDirect

Services

Four Sydney transport services. Same dispatch. Same drivers.

Sydney-wide transport, 24/7 dispatch. Booked online anytime, by phone Mon–Fri 8am–5pm, or through an insurance case manager or NDIS plan manager account.

Medical, airport, corporate, and group trips run by one operator. Same standard on every trip — fixed itemised quote before pickup.

Sydney Harbour Bridge and CBD skyline in daytime light
Modern hospital building exterior with main entrance visible

01

Medical transport

Medical transport

Trips for patients, injured workers and NDIS participants.

Door-to-door trips for specialist appointments, hospital discharges, rehabilitation sessions and regular treatments such as dialysis or chemotherapy. A carer or support worker travels at no extra cost. Wheelchair-accessible vehicles dispatched on request, with mobility aids secured by trained drivers — not improvised with a seatbelt.

Who it's for

Insurance case managers (workers comp, CTP), NDIS plan managers, hospital discharge coordinators, and the participants and claimants who travel.

Account pages: NDIS plan managers, Insurance case managers

What's included

  • Door-to-door, not kerbside drop-off
  • Wheelchair-accessible vehicles on request
  • Carer or support worker travels at no extra cost
  • NDIS plan-managed and self-managed billing accepted
  • Insurance case managers (workers comp / CTP) invoiced direct to the funder
Full medical transport details
Vehicle parked in front of an airport terminal at pickup

02

Airport transfers

Airport transfers

On-time pickups and drop-offs with live flight tracking.

Sydney Airport pickups and drop-offs, domestic and international. Give us the flight number at booking and we track it. If your flight lands 40 minutes late, the driver is still at the kerb when you walk out. Meet-and-greet at the terminal pickup point on request — a name board at international arrivals, baggage assistance, and a direct walk to the vehicle.

Who it's for

Private passengers, executives, families, corporate travel managers.

Account pages: Private & family, Corporate accounts

What's included

  • Flight tracking from a captured flight number
  • Meet-and-greet at international arrivals on request
  • Fixed quoted price — no surge, no toll surprises
  • After-hours and red-eye pickups same price
  • Luggage and child-seat capacity confirmed up front
Full airport transfers details
Professional stepping out of a dark sedan in front of a corporate building

03

Corporate travel

Corporate travel

Transport for staff, executives and visiting clients.

Reliable, discreet trips for Sydney businesses — one-off bookings or recurring schedules managed as a series. Set up a corporate account and one consolidated GST invoice arrives each month, tagged by cost centre or PO. Drivers are presented in corporate standard, and a named coordinator manages your account so you stop re-explaining the brief on every trip.

Who it's for

Executive assistants, office managers, corporate travel coordinators.

Account pages: Corporate accounts

What's included

  • Account billing, GST invoice, single contact
  • Recurring bookings as a structured series
  • Cost-centre and PO tagging per trip
  • Executive-standard sedans and SUVs
  • Priority dispatch during peak windows
Full corporate travel details
Professional walking past a row of black SUVs at an event motorcade

04

Event & group transport

Event & group transport

Multi-pickup travel for conferences, functions and group bookings.

Group travel for conferences, corporate functions, weddings and after-parties — including multi-pickup coordination across different addresses. Tell us the headcount, the windows, and the locations. We size the fleet, run the manifest, and assign a dedicated coordinator who answers their phone on the night. Groups from 4 to 60+ handled, with sedans and 12-seat vans dispatched together.

Who it's for

Event planners, wedding coordinators, conference organisers, hospitality teams.

Account pages: Event organisers

What's included

  • Multi-pickup and multi-drop manifests
  • Vans (12-seat) and sedans dispatched together
  • Dedicated coordinator on event day
  • Fixed group quote, GST inclusive
  • After-hours and overnight fleet capacity
Full event & group transport details

How we work

Booked, briefed, on the road.

Transport is rarely just point A to point B. A participant heading to hydrotherapy, an injured worker at a specialist appointment, an executive on a delayed flight — the trip has a job to do.

Every booking is run by a named coordinator using live dispatch and flight tracking. Trips are scheduled with buffer, briefed to the driver, and confirmed by SMS — so insurance case managers, NDIS plan managers, and corporate bookers can hand off the logistics and trust they're handled.

01

Booked

Online quote or coordinator call. Itemised price before you confirm.

02

Briefed

Trip details, access notes and mobility needs handed to the driver.

03

On the road

Live dispatch, flight tracking, SMS confirmations end-to-end.

Commitments

Three commitments. Every booking.

01

Briefed, not templated

Every booking tailored to the passenger — mobility aids, extra time, carer travel, or specific access instructions. No generic template.

02

On-time, tracked, flagged early

Drivers arrive on time, every trip, tracked in real time. Delays are flagged before pickup, not after.

03

24/7 dispatch

Dispatch runs around the clock — every trip tracked end-to-end. Online booking is open 24/7. Phone is Mon–Fri 8am–5pm.

Book the trip. We'll handle the rest.

Itemised quote online in two minutes, or call a Sydney coordinator Mon–Fri 8am–5pm. 24/7 dispatch, NDIS and insurer-direct billing, named coordinator on every account.